Tenancy Fraud Update

Two matters to report on:

First, the Tenancy Fraud Forum’s Annual Conference has been moved from 21 May 2026 to Tuesday, 10 November 2026.

  • Still at Kensington Conference & Events Centre, Kensington Town Hall, Hornton Street, London, W8 7NX.
  • Still a brilliant conference and a must-attend event
  • Still tickets available.
  • AND it will now coincide with International Fraud Awareness Week 2026.

Second, the current publication date for the 3rd Edition of ‘Cornerstone on Social Housing Fraud’ will be June 2026…any slippage will be entirely down to me!

Graphic announcing the Tenancy Fraud Forum Annual Conference 2026, featuring the new date of November 10, 2026, and location details for Kensington Conference and Events Centre in London.
Cover of 'Cornerstone on Social Housing Fraud' featuring a street scene at night with a fox walking beneath streetlights, alongside the title, author name, and publisher details.

Right to buy fraud – an overview of the criminal dimension

Local authorities have long been able to sell to their tenants the council home provided (since 1936). For example, there were nearly 46,000 such sales in 1972. However the practice really took off and the ‘right to buy’ acquired its name following the introduction of the Housing Act 1980 in the first Thatcher government.

The significant discounts on offer made it a popular option for many tenants although there was always a concern about the depletion of stock and potential for family exploitation of elderly tenants. Scotland ended this right with effect from 31 July 2016 and Wales followed suit on 26 January 2019. In England, last year saw the Housing (Right to Buy) (Limits on Discount) (England) Order 2024/1073 which reduced the discounts significantly to 2012 levels.

The high levels of discount formerly available also meant that there was a real financial incentive to apply and this almost inevitably meant that whilst the vast majority of applicants are honest there would be some who even where there was no right they would still “chance their arm”. As the National Housing Federation said in March 2016:

“Since the discounts for the statutory right to buy (RTB) scheme were increased in 2012 there has been a reported increase in suspected RTB fraud. This has largely been driven by the potential for profit created through a combination of large discounts and increasing property values, particularly in high value areas.”

I well remember a case in my early years of practice where the tenant had ‘jumped the gun’ and moved out of his council property to live with his partner months before his right to buy application would have concluded. Instead of enjoying the right he become the subject to an outright possession order reliant on a notice to quit.

It can, of course, be a criminal offence if the right to buy is pursued based on false information. To give one example, the London Borough of Enfield warns:

“All applications will be checked by our Counter Fraud Investigation Team. If you apply and give false or misleading information, or withhold information, you may be prosecuted under the Fraud Act 2006, with a maximum sentence of 10 years or an unlimited fine or both.”

To put that in its legislative context, the Fraud Act 2006 provides:

1 Fraud

(1)A person is guilty of fraud if he is in breach of any of the sections listed in subsection (2) (which provide for different ways of committing the offence).

(2)The sections are—

(a)section 2 (fraud by false representation),

(b)section 3 (fraud by failing to disclose information), and

(c)section 4 (fraud by abuse of position).

(3)A person who is guilty of fraud is liable—

(a)on summary conviction, to imprisonment for a term not exceeding [F1the general limit in a magistrates’ court]or to a fine not exceeding the statutory maximum (or to both);

(b)on conviction on indictment, to imprisonment for a term not exceeding 10 years or to a fine (or to both).

(4)Subsection (3)(a) applies in relation to Northern Ireland as if the reference to 12 months were a reference to 6 months.

2 Fraud by false representation

(1)A person is in breach of this section if he—

(a)dishonestly makes a false representation, and

(b)intends, by making the representation—

(i)to make a gain for himself or another, or

(ii)to cause loss to another or to expose another to a risk of loss.

(2)A representation is false if—

(a)it is untrue or misleading, and

(b)the person making it knows that it is, or might be, untrue or misleading.

(3)“Representation” means any representation as to fact or law, including a representation as to the state of mind of—

(a)the person making the representation, or

(b)any other person.

(4)A representation may be express or implied.

(5)For the purposes of this section a representation may be regarded as made if it (or anything implying it) is submitted in any form to any system or device designed to receive, convey or respond to communications (with or without human intervention).

3 Fraud by failing to disclose information

A person is in breach of this section if he—

(a)dishonestly fails to disclose to another person information which he is under a legal duty to disclose, and

(b)intends, by failing to disclose the information—

(i)to make a gain for himself or another, or

(ii)to cause loss to another or to expose another to a risk of loss.

In March of this year the London Borough of Barking & Dagenham reported on a successful prosecution they had brought against one of their tenants who had misled them when seeking to exercise the right to buy his 3-bedroom council property.

This followed on from the news of the former London Borough of Islington tenant who was ordered to pay back over £260,000 Proceeds of Crime Act compensation and costs after he was found to have withheld the information that he had bought a 3-bedroom home before being allocated council accommodation. This fraud was discovered when he applied to exercise the right to buy.

The best illustration of the pitfalls of false right to buy applications is seen by consideration of an interesting Court of Appeal case heard in 2023 – R v Monica Williams [2023] EWCA Crim 1236:

  • 2006 local authority tenancy
  • 2010, 2016 right to buy applications
  • Local authority investigated due to suspicions
  • In February and April of 2019, a tenancy audit officer made 6 unannounced visits to property, finding nobody there. 
  • It was ascertained that Land Registry records showed that from 25 November 1988 the appellant and someone else were the registered owners of a property in Ilford. From 23 September 1998 the appellant’s Student and Graduate Services account was registered to that address and on 7 February 2002 a mortgage application form was submitted to the Abbey National in respect of that property in the names of the same other person and the appellant purporting to bear their signatures. At the time the property was mortgaged to Santander PLC. 
  • Land Registry records further showed that from 25 April 2003 the appellant and other person were the registered owners of another property also in Ilford. On 26 February 2006 a personal bank account in the appellant’s name was registered at this address. In February 2018 a flexible savings account was registered at number 76 South Park Road in the names of the appellant and the other person, and children’s savings accounts were also registered at this address in the names of the appellant and each of her children. At the time of trial this property had a charge in favour of The Mortgages Business PLC. 
  • On 16 May 2019 the tenancy audit officer went to this other property where a woman answered the door but declined to produce ID and shut the door on him. 
  • He later went back to the Council property. On a couple of visits he found nobody at home. When he attended on 3 June 2019 by appointment, he was met by a woman wearing a blonde wig whom he said was the same woman who had answered the door in the owner occupied property 18 days earlier. He said he had seen that same woman leaving the Council property that evening without the wig. The prosecution case was that this woman was the appellant.

The tenant claimed in interview that the other properties had been put into her name without her knowledge, and that a friend completed her right to buy application for her. She was acquitted on one count:

“Count 1 alleged that, dishonestly and intending to make a gain for herself or another the appellant failed between 15 January 2007 and 16 May 2019 to disclose to the Council information which she had a legal duty to disclose namely that she had stopped using 44 Etta Street as her only or principal home.”

but convicted on the other:

“Count 2 alleged that on or about 3 January 2016 the appellant committed fraud in that, dishonestly and intending thereby to make a gain for herself or another, she made a representation within her Right to Buy application which she knew to be untrue or misleading, namely that she was occupying Etta Street as her only or main home.”

These may seem contradictory positions, as the appellant maintained, but the Court of Appeal disagreed and explained:

“(1)  The one critical factual issue in the case, as everyone agreed, was whether the appellant was living at Etta Street as her main residence throughout the period covered by count 1. If the jury found that this was or might be the case the appellant was entitled to be acquitted on both counts. She could not be found guilty of any failure to disclose, nor could the representations she made in the Right to Buy form be found to be false. The appellant could not be convicted on either count unless the jury was sure that she was not living at Etta Street as her main residence at the time stated in that count. 

(2)  If, on the other hand, the jury were sure that Etta Street was not the appellant’s main residence throughout the period specified in count 1 a finding of non-disclosure for the purposes of that count was logically inevitable, and if the jury were sure she was not living there on 3 January 2016 a finding of misrepresentation for the purposes of count 2 was equally inevitable. 

(3)  But that was not the whole picture. Even on these assumptions count 2 would still raise the further issues of whether any positive misrepresentation was not just false but also dishonest and made for to gain. Count 1 would raise the further issues of whether any passive failure to disclose the true position amounted to a breach of a legal duty and, if it did, whether that was dishonest conduct engaged in with a view to gain. 

(4)  On some of those matters the appellant had made concessions in the course of her evidence. But these were not binding on the jury, nor did the judge direct them to that effect. He did direct them to focus on what we have described as the critical factual issue. But he did not direct them that if they were persuaded of the prosecution’s case on that issue they must convict on each count. What he said about that scenario was that in the light of the concessions made by the appellant it “would be open” to the jury to convict. 

(5)  There was evidence on the basis of which a reasonable jury could be sure that Etta Street was not the appellant’s main residence on 3 January 2016. As a matter of logic, a jury sure of that would have to conclude that the representation made in the appellant’s Right to Buy form was false. It will be irrational to do otherwise. Although it did not follow necessarily, that jury might well conclude that the representation was not only false but also dishonest, and made with a view to gain, so that count 2 was made out. 

(6)  That analysis would explain the verdict on count 2. 

(7)  The same jury might, however, have been unpersuaded that the appellant had a positive legal duty to disclose to the Council that she was non-resident on 3 January 2016, or indeed any other date within the period covered by count 1. This was a question of law which seems never to have received any detailed attention from Counsel or the judge in court during the trial. We have explored the issue in the course of argument today. It has emerged from scrutiny of the trial bundle by counsel for the appellant that there was a term expressly imposing on her an obligation to disclose within 28 days any long-term change in the persons occupying the property. But we have not been shown that this was drawn to the jury’s attention, other than being placed in the jury bundle. It seems that all the jury was ever told about the issue was that the prosecution’s case was that the duty arose because residing somewhere else would have affected the appellant’s right to remain as a tenant of Etta Street, and that the defendant did not dispute this. The judge did not direct the jury that they must accept the prosecution’s point of law. 

(8)  A rational jury might, further or alternatively, have been unsure that the appellant was aware that she had any legal duty to disclose the fact of her non-residence at Etta Street. The jury might consequently or for some other reason, have been uncertain that the appellant’s failure to make such a disclosure was dishonest. We have not been shown the detail of the concessions she made on the issue of dishonesty. But it is clear that her concessions on that issue must necessarily have been hypothetical and so far as the information before us goes, they appear to have gone only to count 2. The issue of dishonesty on that count was not the same as the issue on count 1. 

(9)  These considerations would explain the verdict on count 1.”

Day 3 – International Fraud Awareness Week

As we go into day 3 of the International Fraud Awareness Week I go home to Northampton. On 24 July 2024 West Northamptonshire Council reported that they had successfully prosecuted a man who had unlawfully attempted to secure social housing by failing to disclose that he was the sole tenant of a property in Bletchingdon, Oxfordshire.

He pleaded guilty to making false claims and providing false information to commit fraud under the Fraud Act 2006 and was required to complete 25 days of rehabilitation activities and pay £1,315 in fines and costs by Wellingborough Magistrates’ Court on 17 July 2024.  

I wrote about the civil side of this issue in 2020 – Tenancy by false statement & Second Tenancy – highlighted a fraudulent misrepresentation claim in 2018 and the same year reported on a section 171, Housing Act 1996 prosecution.

#fraudweek

Day 1 – International Fraud Awareness Week

Yesterday I blogged about the start of the 2024 International Fraud Awareness Week today. For the next 7 days, and assuming I remember, I will seek to highlight the importance of fraud work in the social housing arena.

On a practical level, we had the report of a successful Prevention of Social Housing Fraud Act 2013 section 2 prosecution on 22 August 2024, where the defendant, who at the relevant time had been a tenant of Notting Hill Genesis, sub-let their social housing after buying their own house in 2018. For the period between March 2019 and November 2023 they received over £60,000 in rents from sub-tenants. They were fined £477 and ordered to pay £40,000 in compensation (I assume an unlawful profit order) plus £2,314.70 in costs. The London Borough of Barnet’s Corporate Anti-Fraud Team carried out the investigation.

On a more general level, on 12 September 2024 Milton Keynes Council announced that since May 2023 and following an investigation it discovered that 30 of its properties were being unlawfully sublet. These were recovered by the Council and re-allocated to those in housing need.

Finally, and by way of a reminder, my colleague Sarah Salmon and I presented a webinar for the Cornerstone Barristers’ Housing Team in December 2023 on the topic of “Housing fraud in the courts – getting the best evidence”. The link is here.

#fraudweek

Oxford Investigation Service – 7th Annual Fraud Conference

One of the best conferences of any year – the Annual Fraud Conference organised by the Oxford Investigation Service – is due to take place on 17 November 2022 at Oxford Town Hall. This year’s theme is ‘Prevent to Protect’ and the draft agenda is:

As you can see from the programme above, there are some great and knowledgeable speakers, and a typically broad range of topics.

To book your place, simply go to the OIS’s website.

Housing fraud in the criminal courts – an introduction

A. Introduction
For many housing practitioners – whether that be those working for a social landlord, investigators or lawyers – their primary experience of seeking to ‘apply’ the results of their work in the fraud field is in the civil courts. In particular, it is in the context of (residential) possession proceedings in the county court.

However, the “crossover” into the criminal courts is not unusual and a quick review of the Cornerstone on Social Housing Fraud twitter account (@CSHousingFraud) for 2021 will show, by way of example, references to 13 convictions:

B. Housing fraud (criminal) charges
The usual offences charged in this field (primarily allocation fraud/unlawful sub-letting) are:

(1) Fraud Act 2006

Section 2 (fraud by false representation)

Section 3 (fraud by failing to disclose information)

Section 4 (fraud by abuse of position)

Section 7 (making or supplying articles for use in frauds)

Conviction (section 1(6))
– Summary conviction, to imprisonment for a term not exceeding 12 months or to a fine not exceeding the statutory maximum (or to both);

– Conviction on indictment, to imprisonment for a term not exceeding 10 years or to a fine (or to both).

Sentencing guidelines (Magistrates’ Court) can be seen here.

Sentencing guidelines (Crown Court) can be seen here.

(2) Prevention of Social Housing Fraud Act 2013

Section 1 (unlawful sub-letting: secure tenancies)

Section 2 (unlawful sub-letting: assured tenancies)

Conviction (sections 1(5)(6), 2(6)(7))

– A person convicted of an offence under sections 1(1), 2(1) is liable on summary conviction to a fine not exceeding level 5 on the standard scale.

– A person convicted of an offence under sections 1(2), 2(2) is liable—

(a) on summary conviction, to imprisonment for a term not exceeding 6 months or a fine not exceeding the statutory maximum (or both);

(b) on conviction on indictment, to imprisonment for a term not exceeding 2 years or a fine (or both).

(3) Housing Act 1996

Section 171 (false statements and withholding information)

Section 214 (false statements, withholding information and failure to disclose change of circumstances)

Conviction (sections 171(2), 214(4))

A person guilty of an offence under these sections is liable on summary conviction to a fine not exceeding level 5 on the standard scale.

*Note that section 85 of the Legal Aid, Sentencing and Punishment of Offenders Act 2012 replaced the previous statutory maximum of £5,000 in the magistrates’ court with an unlimited fine. This applies only to offences committed on or after 12 March 2015.

C. Sentencing guidelines
The Sentencing Council website says:

“On 1 December 2020 the Sentencing Code came into effect in England and Wales, consolidating existing sentencing procedure law into a single Sentencing Act.

The Code covers sentencing for adults and under 18s and applies to all convictions made on or after 1 December 2020, irrespective of the date on which the offence was committed. From this date, judges and magistrates need to refer to the Code, rather than to previous legislation, although there will be some transitional cases where an offender is convicted before 1 December but is sentenced later.

The Code includes general provisions relating to sentencing procedure, the different types of sentences available to the courts, and certain behaviour orders that can be imposed in addition to a sentence. It is a consolidation only so has made no substantive changes to the law.”

And so, for example, section 59 of the Sentencing Act 2020 provides:

“(1) Every court—

(a) must, in sentencing an offender, follow any sentencing guidelines which are relevant to the offender’s case, and

(b) must, in exercising any other function relating to the sentencing of offenders, follow any sentencing guidelines which are relevant to the exercise of the function,

unless the court is satisfied that it would be contrary to the interests of justice to do so.

(2) The duty imposed by subsection (1) is subject to—

(a) section 125(1) (fine must reflect seriousness of offence);

(b) section 179(2) (restriction on youth rehabilitation order);

(c) section 186(3) and (6) (restrictions on choice of requirements of youth rehabilitation order);

(d) section 204(2) (restriction on community order);

(e) section 208(3) and (6) (restrictions on choice of requirements of community order);

(f) section 230 (threshold for imposing discretionary custodial sentence);

(g) section 231 (custodial sentence must be for shortest term commensurate with seriousness of offence);

(h) sections 273 and 283 (life sentence for second listed offence for certain dangerous offenders);

(i)section 321 and Schedule 21 (determination of minimum term in relation to mandatory life sentence);

(j) the provisions mentioned in section 399(c) (mandatory minimum sentences).”

Section 60 then goes on to say:

“(1) This section applies where—

(a) a court is deciding what sentence to impose on an offender for an offence, and

(b) offence-specific guidelines have been issued in relation to the offence.

(2) The principal guidelines duty includes a duty to impose on the offender, in accordance with the offence-specific guidelines, a sentence which is within the offence range.”

Section 73 deals with guilty pleas and the reduction of sentence that thereupon applies (depending on when the plea is made, minimum sentences that apply to some sentences, etc). See the Sentencing Council reference here.

By way of example, if a person has been convicted of a section 1 Fraud Act offence in the Magistrates’ Court and the court is retaining the case for sentencing then the court will:

  1. Determine the offence category – high, medium or lesser culpability – and as part of that consideration determine the harm by reference, in the latter instance, to value and impact.
  2. Use that to reference the case in the tables provided – that covers custodial sentences, fines and community orders, and allows for aggravating factors.
  3. Consider any factors which indicate a reduction, such as assistance to the prosecution – see section 74.
  4. Reduction for guilty pleas – see section 73.
  5. Totality principle – If sentencing an offender for more than one offence, or where the offender is already serving a sentence, consider whether the total sentence is just and proportionate to the overall offending behaviour. See guidance here.
  6. Confiscation, compensation and ancillary orders – see re magistrates’ court here and re Crown Court here.
  7. Reasons for sentence – see section 52.
  8. Consideration for time spent on bail (tagged curfew) – see section 240A of the Criminal Justice Act 2003 and section 325.

The Crown Court “version” can be seen here.

D. Conclusion

This blog is by way of an introduction to the criminal prosecution of housing fraud, and future articles will aim to build on its operation and the practical considerations that may need to be borne in mind in considering whether to go down this route instead of or, more likely, in addition to the civil litigation process. In the meantime there are earlier articles available on this site covering confiscation orders and compensation orders.

Annual Fraud Conference 2021 – Oxford Town Hall

On 24 November 2021 I will be “going home” to speak at the Annual Fraud Conference 2021 – The Power of Partnerships – being held at Oxford Town Hall. This is in its 6th year now and is organised by Oxford City Council’s Oxford Investigation Service (OIS).


From 1987 to 1997 I worked in Oxford for the Oxfordshire Money Advice Project, a debt training, support and advocacy agency funded by Oxfordshire County Council and run by the National Association of Citizens Advice Bureaux. During that time I also spent 4 years as a city councillor, including almost 2 years as chair of the Housing Committee.

Oxford, and the Town Hall in particular, has always therefore held precious memories for me and I have always enjoyed my returns since coming to the Bar in 1999, primarily to the County Court, and the nostalgia-bug invariably grips me whenever I am there.

This time I am privileged to be surrounded by such an impressive line-up covering fraud from its detection and investigation stage through to its prosecution and appropriate response.

I am especially lucky to be talking in a workshop with Raj Vine, the fantastic Counter Fraud Specialist at Riverside. I worked with Raj, and indeed the OIS, in a sub-letting possession trial I wrote about earlier this year.

The title of this year’s conference is especially important for two main reasons. Firstly, when you look at any housing fraud case which has produced a successful outcome for the landlord then it will always have only done so because of the input of various agencies, individuals and professions. I am fortunate that by the time I get involved much of the hard work has already been done!

Secondly, it illustrates for me as a lawyer where I could do more, listen more and learn more – whether that be investigation work, officer input, etc. Teamwork is not, and should never be, an empty mantra and partnerships are essential to identify the true factual scenario, maximise prospects of success and hone the case to the extent it warrants.

Housing fraud in the Courts – 6 recent cases

Local authorities detect or prevent frauds worth £302 million in 2017/18

The CIPFA “Fraud and corruption tracker” summary report, based on responses from 144 local authorities, estimates that approximately 80,000 frauds have been detected by local authorities in 2017/18 with a value of £302 million.

71.4% of that figure is under the heading of ‘housing fraud’ (though the number of cases represents only 5.7% of the total, the largest number of cases being with regard to council tax):

– 1518 Right to buy cases at a value of £92m

– 1051 unlawful sub-letting cases at a value of £55.8m

– 2164 other cases (e.g. wrongful assignments and tenancy successions, false applications) at a value of £68.3m

CIPFA recommends:

1. Public sector organisations need to remain vigilant and determined in identifying and preventing fraud in their procurement processes. Our survey showed this to be one of the prime risk areas and practitioners believe this fraud to be widely underreported.

2. Effective practices on detecting and preventing adult social care fraud should be shared and adopted across the sector. Data matching is being used by some authorities with positive results.

3. All organisations should ensure that they have a strong counter-fraud leadership at the heart of the senior decision-making teams. Fraud teams and practitioners should be supported in presenting business cases to resource their work effectively.

4. Public sector organisations should continue to maximise opportunities to share data and to explore innovative use of data, including sharing with law enforcement.

5. The importance of the work of the fraud team should be built into both internal and external communication plans. Councils can improve their budget position and reputations by having a zero- tolerance approach.

CIPFA’s chief executive, Rob Whiteman, said in a recent article for “Public Finance”:

“…the number of serious and organised crimes detected and prevented by councils has doubled this year to 56, highlighting the seriousness of the issues faced – and the effectiveness of councils’ efforts. Overall, 636 prosecutions were completed in 2017-18, up from 614 the previous year.

However, these successes were owing not to increased resources but increased capability and collaboration. The number of in-house qualified financial investigators appears to have dipped slightly, but shared services structures have risen from 9% to 14% of authorities. Fraud is a crime that crosses organisational and geographic boundaries. By collaborating, sharing data and jointly investing in new technologies, councils can improve resilience and cost-effectiveness.

The London Counter Fraud Hub, a data-sharing and analytics solution led by Ealing Council and London Councils and run by CIPFA and other partners, is an example. About to go live, it forms a part of CIPFA’s enhanced counter fraud services, which seek to drive a collective change in councils’ approach to fraud.

It’s important to maximise opportunities to share and explore innovative use of data, including working with law enforcement. Fraud is not a victimless crime. It inevitably diverts resources away from those who need it most. With local government running on empty, councils must preserve every drop.”

 

Postcript:

See the earlier blog article on the National Fraud Initiative Report 2018